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 dr mag  

Assoc. Prof. Dr. Magdalene C.H.Ang

Associate Professor
Centre for Research on Women and Gender  (KANITA)
Universiti Sains Malaysia
11800 USM, Pulau Pinang, Malaysia
Tel: (604)-653 3437
Fax: (604)-656 6379
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Academic Qualification
Ph.D. (Organizational Behavior and Development) (Universiti Sains Malaysia)
M.B.A. (Universiti Sains Malaysia)
B. Ed. (Hons.) (University of Nottingham, United Kingdom)


Journal Articles

Ang, M. C. H. & Amin, H. (2016). Why emotion at work matters: Examining the influence of emotional labor and emotional intelligence on workplace behaviors among service workers in East Malaysia. Kajian Malaysia, 34 (1), pp. 79-105.

Ang, M. C. H. (2015).Graduate employability awareness: A gendered perspective. Elsevier Procedia of Social and Behavioural Sciences, 211, pp. 192-198.

Ang, M. C. H., T. Ramayah, & Amin, H. (2015). Efficacy of TBP in the context of hiring Malaysians with disabilities: An empirical investigation. The Journal of Developing Areas, 49 (3), Summer 2015, pp. 13-25.

Ang, M. C. H., & T. Ramayah (2010). An empirical assessment of the role of organizational citizenship behavior in explaining academic success: Some evidence from east Malaysian sample. Gadjah Mada International Journal of Business, 12 (1), pp. 55-74.


Ang, M. C. H. (2012). There’s more than meets the eye: Emotional labor and employee outcomes: A case of Malaysian hotel workers. ISBN: 9783848407743. LAP LAMBERT Academic Publishing.

Ang, M. C. H. (2011). Work and disability: A Malaysian scenario. ISBN: 9789838615280. Universiti Sains Malaysia Publisher.

Ang, M. C. H. (2010). Managerial success, mentoring, and goal orientation: The Malaysian Perspective. ISBN: 9783639225488. VDM Verlag Publishing House.

Book Chapters

Ang, M. C. H., & Poh, H. K. (2013). Providing “service with a smile”: An empirical investigation of Labuan’s service sector. Book chapter in Labuan as an International Business and Financial Centre: The Empirical Perspective. Ricardo Baba (ed.). Pearson. ISBN: 978-967-349-227-5.

Huam, H. T., Ang, M. C. H., & Abu Bakar, A. H. (2009). The relationship between domains of life and life satisfaction: An empirical investigation using stepwise multiple regression analysis. InBoorer, D., Dhindsa, H., Quintus, Perera, J.S.H. Wood, K., Sithamparam, S., Wan Mat, S., & Yahya, O. (Eds.), Bridging worlds: Making connections in education (204-215). Brunei Darussalam: Sultan Hassanal Bolkiah Institute of Education, Universiti Brunei Darussalam.

 Ang, M. C. H., & Huam, H. T. (2008). The student-as-partner model within the context of Malaysian public institutions of higher learning In Customer satisfaction and service quality: Challenges and issues in Malaysia (pp 32-47). Skudai: Universiti Teknologi Malaysia.

Huam, H. T., Ang, M. C. H., & Jantan, M. (2008). An examination of the relationship between student satisfaction and academic performance. In Customer satisfaction and service quality: Challenges and issues in Malaysia (pp 17 -31). Skudai: Universiti Teknologi Malaysia.

Articles in Book

Ang, M. C. H (2015). In S. L.McShane, & M. A. Von Glinow (eds.). Organizational behavior: Emerging knowledge, global reality (7th ed.), New York: McGraw Hill.

-          Emotional labor: A boon or bane?
-          Does teamwork work?
-             YTL’s faith-based culture: Espoused vs. enacted values


Sumitomo Foundation Fiscal 2015 Grant
Duration: 1 April 2016 – 31 March 2017 (On-going)
Amount: USD 6,000.00
Title: Enabling the Disabled to Work: Experience of Japanese Multinational Corporations and Lessons Learned  
Project Leader: Magdalene Ang Chooi Hwa

USM Celebral Palsy Research Cluster Grant
Duration: 1 May 2016 – 30 April 2018 (On-going)
Amount: RM________ (TBA)
Title:  A Study on Access to Health and Social Care Services and Impact of Gender on Cerebral Palsy Population in the East Coast of Malaysia  
Project Leader: Siti Hawa Ali
Members: Magdalene Ang Chooi Hwa and Rashidah Shuib

USM Short-term Grant
Duration: 1 March 2016 – 28 February 2018 (On-going)
Amount: RM25,930.00
Title: Emotional Labor, Work Intensification, Work-life Balance and Intention to Leave: Uncovering the Experience of Academics in Malaysian Universities through a Gender Lens
Project Leader: Magdalene Ang Chooi Hwa
Members: T. Ramayah, Dr Noraida Endut, and Goi Chai Lee

Penang Women’s Development Corporation (PWDC) Grant
Duration: 1 June 2016 – 31 December 2016 (On-going)
Amount: RM30,000.00
Title:  Gender Responsive and Participatory Budgeting (GRPB) Research and Data Analysis Consultancy Project
Project Leader: Jacqueline Liza Fernandez
Members: Magdalene Ang Chooi Hwa and Premalatha Karupiah

UMS Short-term Research Grant (Research Niche-SGPUMS)
Duration: December 2013 – June 2015 (Completed)
Amount: RM16,000.00
Title: Exploring Graduate Employability Skills and Career Choices for Business Graduates from Low-income Families: A Case of Universiti Malaysia Sabah
Project Leader: Magdalene Ang Chooi Hwa
Member: Hanudin Amin

Fundamental Research Grant Scheme (Ministry of Higher Education, Malaysia)
Duration: October 2010 – March 2013 (Completed)
Amount: RM38,000.00
Title: Inclusion of disabled persons in Sabah workforce: Investigating the influence of
Persons with Disabilities Act 2008, Personal Attributes, and Organizational Context.
Project Leader: Magdalene Ang Chooi Hwa
Members: T. Ramayah, Geofrrey Tanakinjal, and Rostinah Supinah

UMS Short-term Research Grant (Seed Money)
Duration: December 2008 – November 2009 (Completed)
Amount: RM7,000.00
Title: Emotional labor, employee outcomes, support, and job autonomy: An empirical investigation of the hospitality industry in Sabah and the Federal Territory of Labuan.
Project Leader: Magdalene Ang Chooi Hwa
Members: Rostinah Supinah, Minah Japang, Caroline Rosie Jeffrey Nasah


Area of Specialisation
Organizational Behavior, Management Principles, Managing Change, Research Methods, Business Ethics, Strategic Management and Business Policy, International Business, Human Resource Management, Leadership, Entrepreneurial Leadership, Research Methods for Gender, Gender Theories, Principles of Marketing, Direct Marketing, Consumer Behavior, Entrepreneurship Project, Public Speaking, and Business Communication.


Doctorate in Gender Studies (co-supervision)
Montawadee Krutmechai. Participatory engagement and women’s empowerment in a Buddhist Medicine based alternative public health model: A case study of Buddhist Medicine Foundation of Thailand (Moolnithi PhateVithiDharma haeng Pradhes Thai) (in progress)
Master by Research in International Business
Lim, T. W. (2013). Factors influencing the inclusion of disabled people in the Sabah workforce (completed).
Tan, S. L. (2012). Emotional labor, organizational citizenship behavior and deviant behavior: The moderating role of organizational support and emotional intelligence (completed).
Teoh, S. S. (2012). Entry-level job expectations: A comparative study between Malaysian and Australian graduates (completed).
Master of Business Administration
Doris, D. (2015). Employee engagement, psychological climate and core self-evaluations: An empirical investigation of the oil and gas industry in Labuan F. T.
Nor Mohamad Haniff, Z. (2015). Effects of corporate social responsibility practices on organizational trust and affective organizational commitment: Empirical evidence from Labuan Financial Services Sector.
Nur Aqilah. A. L. (2015). The impact of work life balance on job satisfaction: The case of MNCs in Sabah and Labuan F. T.